Terms of Use
1. Acceptance of Terms
By accessing and using our service provider platform (the "myservice"), you agree to comply with and be bound by these Terms of Use (the "Terms"). If you do not agree to these Terms, you must not use the Platform.2. Modification of Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to the Platform. Your continued use of the Platform after changes have been made constitutes your acceptance of the new Terms.3.User Responsibilities
You agree to use the Platform only for lawful purposes and in accordance with these Terms. You must not engage in any activities that may harm or disrupt the Platform or interfere with other users' enjoyment of the Platform.4. Account Registration
To access certain features of the Platform, for instace to create an order or hire a service provider, you may be required to create an account. You agree to provide accurate and complete information during registration and to update your information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.5. Prohibited Activities
You agree not to engage in the following prohibited activities:- Please avoid sharing your personal details, such as your cell number, email address, social media links, or any other contact information, through channels outside of the designated registration fields or myservice settings configuration.
- Using the Platform for any illegal or unauthorized purpose.
- Impersonating any person or entity or falsely stating or otherwise misrepresenting your affiliation with any person or entity.
- Uploading or transmitting any content that is unlawful, defamatory, obscene, or otherwise objectionable.
- Distributing viruses, malware, or other harmful code.
6. Intellectual Property
All content and materials on the Platform, including but not limited to text, graphics, logos, and software, are the property of the Platform or its licensors and are protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Platform without express written permission.7. Termination
We reserve the right to terminate or suspend your account and access to the Platform at our sole discretion, without notice, for any reason, including but not limited to violations of these Terms.8. Disclaimers
The Platform is provided "as is" and "as available" without any warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose.9. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data or use, arising from your use of the Platform.10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Constitution of the Islamic Republic of Pakistan. Any disputes arising out of or relating to these Terms or the use of the Platform shall be resolved in the courts of Hight Court in your province.11. Contact Information
For any questions or concerns regarding these Terms, please contact us at customer@myservice.servicesPrivacy
1. Introduction
We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our Platform.2. Information We Collect
We may collect the following types of information:- Personal Information: Name, email address, phone number, and other contact details provided during account registration, or all the detials involved in service accounts creation.
- Usage Data: Information about how you use the Platform, including your IP address, browser type, and operating system.
- Cookies: Data collected through cookies and similar tracking technologies to enhance your experience on the Platform.
3. How We Use Your Information
We use your information for the following purposes:- Account Management: To create and manage your account and provide customer support.
- Service Improvement: To analyze usage patterns and improve the functionality of the Platform.
- Communication: To send you updates, notifications, and promotional materials, subject to your preferences.
4. Data Sharing and Disclosure
We may share your information in the following circumstances:- With Service Providers: To third-party vendors who perform services on our behalf, such as payment processing and data analysis.
- For Legal Reasons: To comply with legal obligations or protect our rights and the rights of others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Security
We implement reasonable measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.6. Your Rights
You have the following rights regarding your personal information:- Access: To request access to your information.
- Correction: To request corrections to any inaccurate or incomplete information.
- Deletion: To request the deletion of your information, subject to certain legal limitations.
- Opt-Out: To opt-out of receiving promotional communications from us, currently we are not sending any promotional message to any of our customer.
7. International Data Transfers
Your information may be transferred to and processed in countries outside your home country (in case of cloud computing). We will take appropriate measures to ensure that your information is handled securely and in accordance with applicable laws.8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on the Platform, and your continued use of the Platform constitutes your acceptance of the updated policy.9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at customer@myservice.services.General Terms Across All Services
1. Dispute Resolution
Procedures for handling disputes and complaints. Contact information for customer service will be provided.2. Liability and Insurance
General liability coverage details and professional indemnity insurance information will be provided, by the service provider himself.3. Privacy Policy
Details on how personal data is collected, used, and protected. Compliance with relevant data protection laws will be ensured.4. Terms of Use
Guidelines for using the web app, including user responsibilities and acceptable use policies.5. Amendments
Procedures for updating terms of service and notification processes for changes will be provided.6. Governing Law
Jurisdiction and applicable laws for any disputes.Terms for Hoteling & Resort Service
1. Service Description
Our platform offers comprehensive hoteling and resort services. Providers can manage room bookings, resort amenities, and personalized guest experiences for a wide range of accommodations—from boutique hotels to luxury resorts.2. Professional Responsibilities
The service provider must:- Guest Experience First: Deliver personalized, attentive service to ensure every guest feels valued.
- Facility Standards: Maintain high standards for cleanliness, safety, and overall quality in all areas.
- Accurate Information: Provide up-to-date details on room availability, amenities, and any special offers.
- Timely Communication: Respond promptly to guest inquiries, reservations, and any service issues.
- Regulatory Compliance: Adhere to local health, safety, and tourism regulations.
3. Payment Terms
Payment arrangements include:- Accepted Methods: Credit/debit cards, online banking, and corporate billing options.
- Cancellation Policy: Clearly defined terms regarding cancellations, refunds, and no-shows.
- Pricing Structure: Dynamic pricing based on seasonality, demand, and special packages.
4. Additional Terms
- Data Protection: Ensure guest data is securely managed in compliance with applicable privacy laws.
- Liability: Clearly state limitations of liability for service interruptions or unforeseen incidents.
- Feedback Mechanism: Establish procedures for collecting and addressing guest feedback.
Terms for Travel Agency / TCM Services
1. Service Description
Our platform supports travel planning and management services including flight bookings, hotel reservations, tour packages, and custom itineraries designed for leisure and business travel.2. Professional Responsibilities
The travel agency must:- Client-Centric Approach: Prioritize individual travel needs with personalized itinerary planning.
- Transparent Communication: Clearly convey all travel details including schedules, pricing, and changes.
- Vendor Coordination: Collaborate efficiently with airlines, hotels, and local tour operators to secure the best services.
- Timely Updates: Keep clients informed about any changes or updates to their travel plans.
- Ethical Standards: Uphold high ethical and professional standards in all client interactions.
3. Payment Terms
Payment details include:- Payment Options: Credit/debit cards, bank transfers, and secure online payment gateways.
- Commission Structure: Clearly defined commissions and service fees should be outlined.
- Refund & Cancellation: Specify conditions for refunds or itinerary changes, including timelines and fees.
4. Additional Terms
- Data Security: Protect all customer data using robust security measures.
- Dispute Resolution: Implement clear procedures for handling service disputes or issues.
- Service Updates: Communicate any changes in service offerings or policies in a timely manner.
Terms for Car Rental & Mobility Management Services
1. Service Description
Our platform provides vehicle rental and mobility management solutions for both individual and corporate clients. Services include short-term rentals, long-term leasing, and tailored mobility solutions.2. Professional Responsibilities
The car rental service provider must:- Vehicle Maintenance: Ensure all vehicles are well-maintained, regularly serviced, and meet safety standards.
- Accurate Information: Provide clear details about vehicle models, features, and rental terms.
- Customer Support: Offer prompt assistance for reservations, issues, or emergencies.
- Regulatory Compliance: Abide by all local traffic, licensing, and rental regulations.
- Professional Service: Maintain a courteous and efficient rental process from booking to return.
3. Payment Terms
Payment arrangements include:- Accepted Payment Methods: Credit/debit cards, online banking, and corporate invoicing.
- Deposit Requirements: A refundable deposit may be required depending on the vehicle category and rental duration.
- Cancellation & Refund: Clearly state terms for cancellation fees, refund timelines, and penalties for early return.
4. Additional Terms
- Insurance & Liability: Include mandatory insurance coverage and define liability for damages.
- Data Protection: Ensure secure handling of personal and payment data.
- Fleet Management: Regularly update vehicle availability and ensure quality control across the fleet.
Terms for Corporate Traveler Services
1. Service Description
This service is designed specifically for corporate travelers. It facilitates comprehensive travel management including flight bookings, hotel reservations, transportation arrangements, and expense tracking to streamline business travel.2. Professional Responsibilities
The service provider must:- Corporate Focus: Cater to the unique needs of business travelers, ensuring efficient and timely travel arrangements.
- Accurate Itineraries: Provide detailed and accurate travel itineraries covering flights, accommodations, and ground transport.
- Expense Management: Assist in tracking and managing travel expenses and reimbursements.
- Confidentiality: Safeguard all corporate and traveler data with strict confidentiality protocols.
- Responsive Support: Offer dedicated customer support to address any travel-related issues promptly.
3. Payment Terms
Payment arrangements include:- Corporate Billing: Tailored invoicing and billing options designed for corporate accounts.
- Accepted Methods: Credit/debit cards, bank transfers, or direct corporate billing.
- Refund & Adjustments: Clearly defined policies for handling cancellations, itinerary changes, or expense adjustments.
4. Additional Terms
- Data Security: Implement robust security measures to protect sensitive corporate data.
- Compliance: Adhere to corporate travel policies and industry best practices.
- Continuous Improvement: Regularly collect and act on feedback to enhance service quality.
Deciding Law
These Terms and Policies are governed by the laws of Pakistan, specifically by the Constitution of Pakistan and applicable statutory laws. If you are located in a different region, such as Europe, North America, South America, or elsewhere, please note that the laws of Pakistan will still apply to the interpretation and enforcement of these Terms.Dispute Resolution
In the event of any disputes arising from or related to these Terms or the use of our Platform, we are committed to resolving such issues amicably and efficiently. We encourage you to first seek resolution through informal negotiation. This means that you should reach out to us directly or engage with our designated representatives to discuss the matter openly. We believe that many disputes can be resolved through clear communication and mutual understanding, and we are dedicated to working collaboratively to find a satisfactory solution.Our goal is to address and resolve concerns promptly and fairly, ensuring that your experience with our Platform remains positive. During this initial phase, we encourage you to provide as much detail as possible regarding the dispute to facilitate a productive discussion. We are open to listening and understanding your perspective and will make every effort to address your concerns in a constructive manner.
If, despite our best efforts, we are unable to reach a resolution through informal negotiation, the dispute will proceed to formal resolution methods. In such cases, disputes will be handled in accordance with the legal processes outlined in these Terms. For users in Pakistan, this means that any unresolved disputes will be adjudicated by the High Court of Islamabad.
We believe that by following this approach, we can ensure a fair and efficient resolution process that respects both parties' interests. Our aim is to resolve disputes with transparency and integrity, maintaining the highest standards of customer service and legal compliance.
Contact Us
Customer Care (Preferred)
customer@myservice.servicesCell Number
+92 (340) 71 09 705Islamabad Office
204 Urban Blvd Bahria Enclave Islamabad